Eastern Hay is a caring family-run business. They are always willing to help! My barn has a lot of horses and we go through tons of shavings. Unfortunately, our set up does not allow space for a tractor trailer of shavings. Eastern Hay hand delivered 250 bags every 10 days and unloaded them until Chris Johnson went out and purchaed a half size tractor trailer that would fit on the side of my barn! Thanks to them for caring about my business enough to do all that for me.